It should be noted that this should be considered a “Case by Case” answer. Light-O-Rama will have the final authority on any license transfer.
That said, you will need to open a ticket with Light-O-Rama support. You will need to confirm you are the owner of the email address associated with the license. You will also need to provide the email address that you are going to transfer the license to.
Having issues with the Hardware Utility seeing your Light-O-Rama controllers? It might be that the COM port assigned by your computer is higher than 17. Com ports higher than 17 are not supported by the Hardware Utility. You will need to change the port number to a lower value.
The process to change the com port has a number of steps but it is pretty straight forward. There may be slight differences depending on the version of the Windows Operating System that you have (XP, Vista, etc… ) but it very similar.
Stop ALL LOR programs and make sure that the LOR USB device is plugged into the PC.
1. Click the Windows Start button.
2. Right Click “My Computer” and select “Properties”
3. Click Hardware if you see a hardware tab
4. Click Device Manager
5. Expand Ports (COM & LPT)
6. Double Click the Com Port that you want to change.
7. Click Port Settings then Click “Advanced”
8. On the “Advanced” page you will see the COM Port Number. Select a value less than COM17
If all COM ports seem to be in use then pick COM16.
Click OK , OK …. To get out of the Device Manager.
You might need to reboot your PC for these changes to take effect.
When transferring sequences between computers it is important to copy both the sequence and the audio file that goes with it.
By default your sequences and audio are stored in folders called, no surprise here, “Sequences” and “Audio.”These two folders can be found in your default Light-O-Rama directory, usually in the “Light-O-Rama” folder under “My Documents.”
When copying the sequences to another computer, you will want to put the sequences in the Sequences directory, and the audio in the Audio directory.
Please note: If the directories on the two computers are different then you will need to re-associate the audio with the sequence file. To do this simply open the sequence in the Sequence Editor and click on “Edit -> Media File” and choose the audio file.
The easiest way to do this would be to backup the entire “Audio” and “Sequences” directory.
You may also consider backing up your entire Light-O-Rama data directory (the default is a folder within “My Documents”).
The default LOR Data directory is where your audio, sequence and show files are located. (Along with your Visualization folders, etc.) When you first ran Light-O-Rama you were asked where you want to put this directory. If you’ve forgotten where that is, just want to change it, here is how.
(Text copied from Bob at Light-O-Rama)
Close all of your running LOR programs. Not just things like the Sequence Editor, but also the LOR Control Panel (which is the light bulb icon in your computer’s system tray). You can close the LOR Control Panel by right-clicking on it and selecting “Unload Light-O-Rama” from its popup menu.
Using Windows Explorer, open up the directory that contains your LOR program files. This is typically, but not always, C:\Program Files\Light-O-Rama.
In that directory, there should be a file called LORPost.exe (it might show up as just “LORPost”, depending upon how you have Windows set up). Run that file.
It will step you through a few dialogs. In one of them, it will ask you where you want LOR to store data files. Tell it the directory ABOVE the directory your sequences are in. For example, if your sequences are in C:\Your Name\Shane\My Documents\Light-O-Rama\Sequences, tell it to store LOR data in C:\Your Name\Shane\My Documents\Light-O-Rama.
If you get a message saying “error reading setup initialization file” while you are trying to run the installer, probably something went wrong with your download, and you didn’t actually get the full installer.
Try downloading the installer again. If you are prompted to “Run from here” or “Save to disk”, save to disk. Wait for the download to complete, and after it has completed, run the newly downloaded copy of the installer.
If you get the same problem, check the file size of the file, and compare it to the size that is listed on the software download page. Keep trying to download until you get the full installer.
No. *
You may only run one version of the software on your computer. Thus you could not have 2.9.14 and 3.0.2 installed at the same time.
* If your technical in nature, and the concept of a Virtual Machine doesn’t scare you, consider that as an option.
Ever get started working on a sequence, only to go back later and see that the lights are matching up to the music?
See this PDF from LOR. You will need to run your audio file through Audacity. This will create a Constant Bit Rate MP3 file.
[The following is from a post on the forum.]
Your problem is that your MP3 is variable bit rate.. When you ask WMP to start a song 45.5 seconds into a song, it just takes the bit rate (or average bit rate for a variable bit rate file) and multiplies the bit rate by the requested time, and starts playing from there. But when a file is variable bit rate, you may have cases where more bit rate is used late in the file than early, and this introduces these errors. For most uses, it is accurate enough for windows media player. When it counts like it does with LOR, you need absolute positioning accuracy. If you use a constant bit rate file, your timing marks will line up… You can use audacity to re record the file as fixed bit rate MP3.
Version 3.0.0 had a bug where the Hardware Utility might confuse certain controller types with each other when it scans for connected hardware. For example, if you had a CTB16PC controller, version 3.0.0’s Hardware Utility might incorrectly report it as being a CCF controller.
This was corrected in 3.0.2.